DELT (hereinafter "we," "us," or "our") sets forth this Privacy Policy (hereinafter the "Policy") regarding the handling of user information on the website "DELT" (https://getdelt.com, hereinafter the "Site") that we operate.
1. Operator Information
- Operator: DELT (operated as a sole proprietorship)
- Contact: support@getdelt.com
- Location: Japan
For requests to disclose personal information, we will respond through the contact above after verifying your identity.
2. Scope
This Policy applies to our handling of user information on the Site. The handling of personal information on third-party websites or services linked from the Site is governed by the terms of those third parties, and we assume no responsibility for it.
3. Information We Collect
3.1 Access Logs and Usage Information
The following information is automatically collected when you access the Site.
- IP address
- Browser type and version (User-Agent)
- Referrer URL
- Access date and time
- Pages viewed and time spent
- Screen resolution and device type
- Language preference
- Country/region (estimated from IP address)
3.2 Cookies and Similar Technologies
(1) Essential Cookies and Local Storage
The following information is stored in your browser's local storage to provide basic Site functionality. This information does not personally identify users and is used without consent.
- Selected display language (ja / en / ko)
(2) Analytics Cookies
With your consent, the analytics tool described below (Google Analytics 4) uses the following cookies.
- Google Analytics identifying cookies such as
_gaand_ga_*
3.3 Information Provided Through Inquiries
If you contact us at support@getdelt.com, we will receive your email address, name (optional), and the content of your inquiry.
4. Purpose of Use
We use the collected user information for the following purposes.
- To provide, maintain, protect, and improve the Site
- To analyze Site usage and create statistical data
- To respond to inquiries
- To send important notifications regarding the Site
- To respond to misuse
5. Disclosure to Third Parties
5.1 Disclosure of Personal Information
We do not disclose personal information to third parties without your consent, except in the following cases.
- When disclosure is required by law
- When necessary to protect a person's life, body, or property and obtaining your consent is difficult
- Disclosure to service providers (described below)
5.2 Service Providers and Information Collection Modules
We provide data to the following service providers for the operation of the Site.
(1) Google Analytics 4 (Analytics)
| Item | Details |
|---|---|
| Provider | Google LLC (USA) |
| Information provided | Cookie ID, IP address (with anonymization), page view history, device information, etc. |
| Purpose | Site access analysis and user behavior analysis |
| Data location | USA |
| Privacy Policy | https://policies.google.com/privacy |
| Opt-out | https://tools.google.com/dlpage/gaoptout |
Note that information collected by Google Analytics 4 may be linked with personal information on Google LLC's side. We do not activate this functionality without your consent (see "6. Cookie Management" below).
(2) Hosting Service
| Item | Details |
|---|---|
| Provider | XSERVER Inc. (Japan) |
| Information provided | Access logs (IP address, request information, etc.) |
| Purpose | Site hosting and content delivery |
| Data location | Japan |
| Privacy Policy | https://www.xserver.ne.jp/privacy.php |
6. Cookie Management
6.1 Obtaining Consent
Analytics cookies (Google Analytics 4) are activated only when you have consented through the consent banner on the Site.
6.2 Withdrawing Consent
You may withdraw your consent at any time by:
- Clicking "Cookie Settings" on the Site to change your preference
- Deleting cookies through your browser settings
- Installing the Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout
6.3 Essential Cookies and Local Storage
Technologies necessary for basic Site functionality, such as saving language preferences, are used regardless of your consent.
7. International Data Transfer
The Site itself is operated on servers located in Japan (XSERVER Inc.), and most user data is stored within Japan.
However, among the service providers listed above, Google LLC (provider of Google Analytics 4) is based in the United States, and user information collected through that service may be transferred to and stored in the United States. Personal information protection laws in the United States may differ from those in Japan.
To minimize risks associated with such transfers, we rely on protective measures such as the Standard Contractual Clauses (SCCs) published by Google LLC.
8. Retention Period
We retain user information within the scope necessary to achieve the purposes of use.
- Hosting server access logs (XSERVER): approximately 30 days
- Analytics data (Google Analytics 4): 14 months
- Inquiry emails: 3 years from the completion of the response
- Consent records: a reasonable period after consent is withdrawn
9. Your Rights
You may exercise the following rights with respect to your personal information.
- Right to disclosure (personal information and records of third-party disclosures)
- Right to correction, addition, or deletion
- Right to suspension of use, deletion, or suspension of third-party disclosures
- Right to be informed of the purpose of use
To exercise these rights, please contact support@getdelt.com with the necessary information for identity verification. We will respond within 30 days as a general rule.
9.1 Rights of EU/EEA Users (GDPR)
Users in the EU/EEA have, in addition to the above, the following rights under Article 15 et seq. of the GDPR: data portability, the right to be excluded from automated decision-making, the right to lodge a complaint with a supervisory authority, etc.
9.2 Rights of California Residents (CCPA/CPRA)
California residents have rights under the CCPA/CPRA, including the right to know what information is collected, the right to delete, and the right to opt out of the sale or sharing of personal information ("Do Not Sell or Share"). We do not sell user information.
10. Security Measures
We have taken necessary and appropriate measures to prevent the leakage, loss, or damage of user information and to otherwise ensure its security. For details, please contact us through the contact above.
11. Use by Minors
We do not intentionally collect personal information from children under 16 on the Site. If we learn that we have collected personal information from a child under 16 without parental consent, we will promptly delete such information.
12. Updates to This Policy
We may update this Policy as necessary. For significant changes, we will notify users by posting on the Site or other appropriate means. The updated Policy will take effect at the time it is posted on the Site.
13. Contact
For questions or concerns regarding this Policy or the handling of personal information, please contact us at:
- Email: support@getdelt.com
- Operator: DELT